How We Use Your Personal Information and why we have it

For the purposes of relevant data protection legislation, the DfE is the data controller for personal data processed by the ESFA. Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR).

Your information may be used for education, training, employment, and well-being related purposes, including for research. The DfE and the English European Social Fund (ESF) Managing Authority (or agents acting on their behalf) may contact you to carry out research and evaluation to inform the effectiveness of training.

How long we will keep your personal data

Your information will be securely destroyed in accordance with the ESFA’s retention and disposal schedule after it is no longer required for these purposes.

How we share your personal data

Your information may also be shared with other third parties for the above purposes, but only where the law allows it, and the sharing is in compliance with data protection legislation.

Your data protection rights

Under data protection law, you have rights including:

How to withdraw consent

You can agree to be contacted by other third parties by ticking any of the following boxes:

 About courses or learning opportunities

 For surveys and research

 By post

 By phone

 By e-mail

For further information about use of and access to your personal data, details of organisations with whom we regularly share data, information about how long we retain your data, and how to change your consent to being contacted, please visit:

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to the Data Protection Officer at: Ministerial and Public Communications Division, Department for Education, Piccadilly Gate, Store Street, Manchester, M1 2WD. You can also complain to the ICO if you are unhappy with how we have used your data by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113. ICO website:

Changes to this privacy notice

We may change this privacy notice and we encourage you to check this privacy notice from time to time.

Date last updated: 26th January 2021